Renewal by Andersen

We sized and priced out the entire house with double hung windows – 25 in all. When calculating for SDL, simulated divided light type, this came to (are you sitting down) $63,700. There was of course a 10% discount if I signed a deal that day. Really – you walk in and walk out with over $60k in 2 hours? Additionally they measured for two bay windows in our house – those two came in for $21,000 – what! That’s a lot of nerve to ask for $84,000 for 27 windows, huh? I got a very telling answer from the sales guy after I told him that there was nothing which was going to get me to sign – I asked how many people thought about it and called back in a few weeks and ordered windows – you know think it over, make comparisons, find the money. His answer was that less than 1% of prospects make a purchase after the initial sales guy leaves. This to me means that over 99% of prospects clear their head and realize that these guys are just throwing out prices to see what will stick. I was not provided a quote to keep – I could write the numbers down myself if I wanted – and that extra 10% discount price – that could not be extended after he pulled out of the driveway “there are consumer laws preventing this” – really – really? You are forbidden by law from quoting me a price and honoring that quote for more than 90 minutes? Honestly this turns me off the whole Andersen brand.

We sized and priced out the entire house with double hung windows - 25 in all. When calculating for SDL, simulated divided light type, this came to (are you sitting down) $63,700. There was of course a 10% discount if I signed a deal that day. Really - you walk in and walk out with over $60k in 2 hours? Additionally they measured for two bay windows in our house - those two came in for $21,000 - what! That's a lot of nerve to ask for $84,000 for 27 windows, huh? I got a very telling answer from the sales guy after I told him that there was nothing which was going to get me to sign - I asked how many people thought about it and called back in a few weeks and ordered windows - you know think it over, make comparisons, find the money. His answer was that less than 1% of prospects make a purchase after the initial sales guy leaves. This to me means that over 99% of prospects clear their head and realize that these guys are just throwing out prices to see what will stick. I was not provided a quote to keep - I could write the numbers down myself if I wanted - and that extra 10% discount price - that could not be extended after he pulled out of the driveway "there are consumer laws preventing this" - really - really? You are forbidden by law from quoting me a price and honoring that quote for more than 90 minutes? Honestly this turns me off the whole Andersen brand.

Renewal by Andersen

Overall quality
Locks
Balance System
Warranty

Expensive

I chose to go with a high-end company, expecting the best, and did not get what I paid for.

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